FAQ

Embark on a journey to uncover the enchanting beauty of Italy, from its cinematic landscapes to its rich artistic heritage and mouthwatering cuisine.

QUA offers personalized travel experiences tailored to your specific preferences, including hidden gems, ensuring that your journey through Italy is unique and customized. We also have a transparent pricing policy with no mark-ups, allowing you to save money while enjoying your beautiful trip in Italy.
Our team of travel experts will work closely with you to understand your interests, preferences, and travel goals. You will be required to fill in the initial questionnaire with the most accurate information. Based on this, we will create a customized itinerary designed to bring you only the things you love.

Matching your personalized travel plan, we will create an extremely detailed itinerary to help you before and during your journey.

Our itinerary includes:

-Preparation checklist

-Daily schedule with map, organized in logical order matching your travel speed preference.

Everything is consultable with the convenient phone app or from pc.

Don’t like technology? No problem, it can also be printed.

-Travel timing estimated between the different points, with different options for transportations.

We also have included the functions to use the map app of your choice to support (Google Maps, Apple Maps).

-Detailed information about listed places. (opening hours, website , photos, reviews)

-Opportunity to add your booking details for hotels, trains, flights all in one platform.

-Itinerary shareable with your family&friends.

We understand that trust is earned, and we work diligently to uphold our reputation and deliver an outstanding service that exceeds your expectations. We are proud to have received many positive feedbacks from our satisfied clients. Their experiences reflect the quality of our service, attention to detail, and the unforgettable travel experiences we have crafted for them. You can read some of these testimonials on our website or other review platforms such as Google or Facebook.

Yes, our itineraries are designed to be flexible and you are free to change the order of the itinerary sent to you. We understand that travel plans can evolve, and we will accommodate reasonable changes to your itinerary during your trip, ensuring that you have the flexibility to explore and make adjustments as needed. However, be careful if you have pre-book activities!

We can revise your travel itinerary for one time, free of charge, and we will send you a complete new one with the adjustments from you desired. As there is a lot of work involved on personalizing your travel plan and making the itinerary, please take note that our service fee in not-refundable.
If you would like your itinerary to be revised, please contact us at info@quatravel.it

Unlike traditional agencies, we do not accept referral commissions or mark-ups from suppliers. This means that you can save at least 40% on your travel expenses, as we pass to you the best and transparent prices available in the market.

Our team requires 7 days to complete your truly personalized itinerary.

No, QUA takes a different approach. As travel advisors, we craft a personalized itinerary for you and provide all the necessary links and phone numbers for you to make the bookings yourself. This ensures you get the real price without any markup from us and allows you the flexibility to adjust appointments based on your preferences. We believe in empowering you to have control over your travel arrangements while providing expert guidance and support for a seamless booking process.

Yes, absolutely. Our mission is to provide comprehensive support throughout your travel journey. If you prefer assistance with the booking process, we are here to help. Please note that for this additional service, a small fee of 10€ will be charged for each booking made on your behalf. Our dedicated team will handle the booking process efficiently and ensure all your preferences are taken into account.

Please be aware that for certain bookings, such as hotels, we may require your card details to secure the reservation. At QUA, we prioritize the privacy and security of our clients. When we request your card details for booking purposes, it is solely to secure your reservations and ensure a seamless travel experience. Rest assured that the use of your card will be handled with the utmost confidentiality and will only be used with your prior authorization.

It’s important to note that while we provide assistance with the booking process, we want to emphasize that we do not take any responsibility on behalf of the third-party services booked. We act as your trusted advisors, facilitating the process and offering guidance, but the ultimate responsibility lies with the respective service providers.

QUA is not responsible for incidents or occurrences during your trip. As travel advisors, we provide recommendations and assist with itinerary planning. However, the ultimate responsibility for your travel experience lies with you as the traveler.

Please ensure you have comprehensive travel insurance to cover any unforeseen circumstances. While we connect you with trusted service providers, we do not have direct control over their operations or services.

At QUA, we aim to provide tools, information, and support for a smooth and personalized journey.

For specific concerns or questions, feel free to reach out to us. We’re here to provide information and guidance for an enjoyable time in Italy. You can always reach us via email or any of our social media pages. Additionally, together with the itinerary, we will send you our direct line that you can contact via Whatsapp message everyday from 09am to 08pm, Central European Time (CET).

While our expertise lies with worldwide travels, currently we prefer to assist our customers only for the Italian territory as our deep knowledge is here.
Getting started is easy! Simply click on “plan my trip” through our website, fill in the information on the most accurate way, and our travel experts will be delighted to assist you. We will gather information about your travel preferences and start crafting your personalized itinerary.
We understand the importance of accommodating dietary restrictions and accessibility requirements. Please inform us of any specific needs during the planning process, and we will ensure that your itinerary includes suitable options for meals, activities, and accommodations.

Yes, QUA caters to solo travelers, families, and groups of maximum size of 12 people. We believe that everyone deserves a personalized travel experience, and we will tailor your itinerary accordingly to suit your unique travel needs.

If you have any additional questions or need further assistance, please feel free to reach out to our team at info@quatravel.it
We are here to make your travel experience unforgettable.

Let’s start planning your trip

Customized trip for just 28€ a day

Please provide us with all your accurate information. This will greatly assist our travel designer in creating a truly personalized itinerary for you, allowing you to experience Italy exactly as you’ve always dreamed.

Do you have any specific place where you would like to go in Italy?

If not, just write “QUA’s suggestions” below and we will suggest destinations that matches your travel preferences.

When would you like to travel?

Our trip designers require a 7 days lead time to plan your trip

How many people are going on the trip?

What is a comfortable budget range for this trip, excluding flights?

What do you want to do there?

What’s your travel vibe?

Is there any special occasion for your visit to Italy?

Is there if any special note that you would like to add?

By using our services and proceeding with the advising process, you acknowledge that you have read and agreed to the following points mentioned also in the FAQs:

• QUA's responsibility is to craft personalised travel experiences providing the best recommendations and the creation of an exhaustive travel itinerary, not to make bookings on your behalf.

• If you choose to use QUA's assistance with the booking process, a fee of 10€ will be charged for each booking made on your behalf and the payment request will be sent before the service is completed.
For certain bookings, such as hotels, QUA may require your card details to secure the reservation. Your card information will be handled with confidentiality and used only with your prior authorisation.
QUA does not take responsibility for the actions or services of third-party providers booked during the process

• QUA provides all necessary links and phone numbers for you to make the bookings yourself, ensuring transparency and flexibility.

• QUA's travel designer meticulously crafts your personalised travel plan + itinerary. To ensure excellence, kindly allow a 7-day timeframe for the preparation.

• We offer one complimentary itinerary revision. Simply let us know the desired adjustments, and we will send you a complete new itinerary. Please understand that our service fee is non-refundable due to the extensive work involved in personalizing your travel plan.

• At QUA, we prioritize your safety and peace of mind. In the event of a proven natural disaster in Italy, we offer free updates on your travel plan to accommodate your needs if required.

• QUA is not responsible for incidents or occurrences during your trip, and it is your responsibility to obtain comprehensive travel insurance.

• Your safety, decision-making, and compliance with local laws and guidelines during the trip are your own responsibility.


By acknowledging and agreeing to these points, you can proceed with confidence, knowing the terms and conditions of using QUA's services and the expectations regarding your travel experience.

Where would you like to go?

When would you like to travel?

Many of our Trip Designers require a 60 day lead time to plan trips

How many people are going on the trip?

What is a comfortable budget range for this trip, excluding flights?

What do you want to do there?

What’s your travel vibe?

Is there a special occasion for your visit to Hawaii?

What's your email address?

We'll use this to notify you when you have new messages from Trip Designers.